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Privacy Policy

Last Updated: 10/12/2025
This Privacy Policy explains how Tangles Collections collects, uses, discloses and protects personal and non-personal information through our website and digital platforms. “Personal Information” refers to data that can identify or help contact an individual, including but not limited to your name, address, mobile number, email address and other relevant details.

Information Collection & Use

The Personal Information you provide or that we collect may include:
  • Your account registration details, including passwords (secured using reasonable security measures).
  • Shipping, billing, and other transaction-related information required to process your orders.
  • Your purchase history and interactions on our platform.
  • Your browsing behavior, preferences and activity on our website.
  • Device, system and network details used to access our site.

Tangles Collections collects only the information necessary to enhance your shopping experience. We use this data to:

  • Support and record your participation in website activities.
  • Personalize your browsing and shopping experience.
  • Keep you informed about new arrivals, offers, updates and services.
  • Provide customer service and technical assistance.
  • Improve website functionality, prevent fraudulent activities and maintain a secure environment.
When you use our website, we may automatically collect data through cookies. Cookies are small files stored on your device to improve website experience and functionality. You may disable cookies in your browser settings, though doing so may affect certain features of the website. Most browsers accept cookies by default unless manually changed. We may also collaborate with third-party service providers to display ads online. These providers may collect anonymous browsing data but do not collect personally identifiable information. Similar to most websites, we use log files containing IP addresses, browser details, ISP data, referring/exit pages, timestamps and click patterns to analyze trends and improve performance. These logs do not directly identify users.

Information Sharing & Disclosure

Tangles Collections uses commercially reasonable safeguards to protect your Personal Information. Limited access may be provided to trusted company affiliates, service partners, logistics providers, or third parties strictly for operational, marketing, or customer-service-related purposes. These partners are required to maintain confidentiality and use your data only for authorized tasks. We may also share your information when required to complete commercial transactions between you and other users or service providers.

Legal Compliance

We may disclose your information to government authorities or law enforcement agencies when necessary to:
  • Respond to legal requests or claims
  • Protect the rights and property of Tangles Collections
  • Ensure customer or public safety
  • Prevent fraud or illegal activities
Your information may also be shared with tax authorities upon official request.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, Tangles Collections may transfer your Personal Information to the new entity. Any such transfer will remain protected under this Privacy Policy.

Email Policies

We may use your email address to send updates, offers, order notifications and important service-related messages. You may unsubscribe from promotional emails at any time using the link provided in our emails. Please allow some time for your request to be fully processed.

Deleting Your Information

If you wish to request deletion of your Personal Information, you may contact our customer support team. Please note that removing certain information may limit your access to some website features or cancel your account registration.

Security

Tangles Collections uses industry-standard security technologies, including SSL encryption, to safeguard Personal Information during transmission. We follow commercially reasonable practices to maintain data accuracy, prevent unauthorized access, and secure stored information. Your data may be processed or stored on servers located outside your home country. By using our website, you consent to such transfers. While we strive to protect your information, no online transmission is completely risk-free. Once received, we follow strict procedures to prevent unauthorized access.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Continued use of our website following any changes constitutes acceptance of the revised policy. We encourage you to review this page from time to time.

Phishing Protection

Tangles Collections prioritizes customer safety. We will never ask for your credit card details, sensitive identification numbers, or confidential information through insecure or unsolicited emails, messages or calls. Please remain vigilant and report any suspicious communication.