Shipping & Delivery Policy

Last Updated: 19/05/2026
We ensure that every order is packed with care and delivered safely through trusted courier partners. Our goal is to provide a smooth, reliable and timely delivery experience for all customers.

Shipping Charges

  • Standard Delivery Charge: 30 AED
  • Free Delivery on Orders Over 250 AED
  • Cash-on-Delivery (COD) is available only within the UAE (additional handling fee may apply).
  • International shipping charges vary based on destination, weight and courier service.
  • All customs charges, import duties and taxes for international shipments must be paid by the customer.

Dispatch & Delivery Timelines

  • Order Dispatch: Most orders are dispatched within 24 hours after successful payment.
  • Bulk or customized orders may require additional processing time.

UNITED ARAB EMIRATES

FREE DELIVERY ON ORDERS OVER 500 AED

Shipping

  • Free Delivery: 5-7 working days
  • Standard Delivery: 1-3 working days

Shipping Fees

  • Standard Delivery is charged at 30 AED
  • For Orders over 250 AED delivery is free

OMAN

FREE DELIVERY ON ORDERS OVER 1000 AED

Shipping

  • Free Delivery: up to 20 working days
  • Standard Delivery: 7-15 working days

Shipping Fees

  • Standard delivery is charged at 85-125 AED (depending on destination and courier).
  • For orders over 1000 AED delivery is free

BAHRAIN | QATAR | KUWAIT | SAUDI ARABIA

FREE DELIVERY ON ORDERS OVER 1000AED

Shipping

  • Free Delivery: up to 21 working days
  • Standard Delivery: 7-15 working days

Shipping Fees

  • Standard Delivery is charged at 85-125 AED
  • For orders over 1000 AED delivery is free

THE UNITED STATES OF AMERICA

Shipping

  • Standard Delivery: up to 20 working days

Shipping Fees

  • Standard Delivery is charged at 150-220 AED(depending up on the weight)

UNITED KINGDOM

Shipping

  • Standard Delivery: up to 20 working days

Shipping Fees

  • Standard Delivery is charged at 170-225 AED

Possible Delivery Delays

Delivery may take longer due to:

  • Local restrictions, remote or non-serviceable areas
  • Additional verification required for COD orders
  • Weather disruptions, customs clearance delays, strikes or public holidays
  • Courier operational delays beyond our control

Damaged, Tampered or Undelivered Packages

If your order arrives damaged, tampered or incomplete, please contact us immediately:

📞 +971 52 237 7900
📧 info@tanglescollections.com

Report issues within 24-48 hours of receiving the package for quicker resolution.

Return Shipping Charges

  • If an order is returned after delivery without a valid reason, any additional courier or return shipping costs will be deducted from the refund.
  • Refund eligibility depends on the condition of the returned product and compliance with our return guidelines.